Privacy Policy

Last updated: April 01, 2026

OMNISYNC ("we," "our," or "us") is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Software as a Service (SaaS) platform.

By accessing or using OMNISYNC, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide

  • Name
  • Email address
  • Account credentials
  • Billing and transaction details
  • Communications (including messages, attachments, and support queries)

b. Automatically Collected Data

  • IP address
  • Browser type and version
  • Device information
  • Usage data (pages visited, actions taken, session duration)

c. Payment Information

Payments are processed by third-party providers (e.g., Paddle). We do not store full payment card details.

2. Legal Basis for Processing (GDPR & UK GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following lawful bases:

  • Contractual Necessity – to provide our services
  • Legitimate Interests – to improve and secure our platform
  • Legal Obligations – to comply with applicable laws
  • Consent – where required (e.g., marketing communications, cookies)

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the platform
  • Improve and personalize user experience
  • Analyze usage and platform performance
  • Develop new features and services
  • Communicate with you (support, updates, notifications)
  • Process payments securely through authorized providers
  • Prevent fraud, abuse, and security threats

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience.

Types of cookies we use:

  • Essential Cookies – required for platform functionality
  • Performance Cookies – help us understand usage and improve services
  • Functional Cookies – remember user preferences
  • Analytics Cookies – track usage patterns (non-identifiable data)

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

Where required by law (e.g., GDPR/UK GDPR), we will request your consent before placing non-essential cookies.

5. Log Files

We follow standard industry practices of using log files. These include:

  • IP addresses
  • Browser type
  • ISP
  • Date and time stamps
  • Referring/exit pages
  • Clickstream data

This information is used for analytics, security, and system administration and is not directly linked to identifiable personal data.

6. Payment Processing

We use trusted third-party providers such as Paddle to process payments.

  • We do not store full payment card information
  • Payment data is processed securely by Paddle
  • Paddle handles your data in accordance with its own privacy policies

We recommend reviewing Paddle's privacy policy for more details.

7. Data Sharing and Disclosure

We do not sell your personal data.

We may share your information with:

  • Service providers (hosting, analytics, payment processors)
  • Legal authorities when required by law
  • Business partners strictly for service delivery

All third parties are required to handle your data securely and in compliance with applicable laws.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including countries that may not have equivalent data protection laws.

Where required, we implement appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Data processing agreements

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

10. Your Data Protection Rights (GDPR & UK GDPR)

If you are in the EEA or UK, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion ("Right to be Forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us using the details below.

11. Data Security

We implement appropriate technical and organizational measures to protect your data.

However, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet.

12. Limitation of Liability

To the maximum extent permitted by law:

  • OMNISYNC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our platform
  • We do not guarantee uninterrupted or error-free service
  • Users are responsible for maintaining the confidentiality of their account credentials

13. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

14. Children's Information

Our services are not intended for individuals under the age of 13 (or equivalent minimum age under applicable law). We do not knowingly collect personal data from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Continued use of the platform constitutes acceptance of any changes.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: info@versifyd.com
Company: Versifyd